• Productivity: Integration with Cisco Unified CallConnectors helps staff collaborate better, provides presence information (workers can reach colleagues quickly by knowing beforehand whether they are available and how they prefer to be contacted), and delivers instant access to customer data.
• Simplicity: Cost-effectively integrate voice, video, wireless, and communication capabilities on a single platform, eliminating the need for multiple servers for each application.
• Mobility: Forward incoming business calls to mobile or home phones based on individual needs.
• Video: Improved quality of communications with Cisco Unified Video Advantage that provides video with telephone calls.
• Operational Efficiency: Streamline your operations and lower network costs with the integration of multiple features and applications on Cisco Integrated Services Routers.

For the small business that needs the same kind of phone capabilities found in much larger companies, Cisco Unified Communications Manager Express offers communications features to help everyone work more effectively.